LASERFICHE RIO

Jamestown, NY, Public Schools use document management to run smarter district-wide.

Located at the southern shores of Chautauqua Lake, Jamestown, NY, is the largest city in picturesque Chautauqua County. The Jamestown Public Schools serve approximately 5,000 students from pre-kindergarten through twelfth grade at six neighborhood elementary schools, three middle schools and one comprehensive high school.

In 2003, the Jamestown City School District’s human resources department began investigating document management as a possible solution to managing an ever increasing amount of paper. The department’s six employees were responsible for managing personnel records, Freedom of Information Act (FOIA) requests, employment applications and reports regarding civil rights, unemployment and workers’ compensation, as well as all files relating to negotiations, arbitrations, grievances and meeting minutes of the district’s seven unions.

HIPAA requirements mandated that employee medical records must be segregated so only the HIPAA officer and benefits manager could access them, which required keeping these documents in separate file cabinets. And worst of all, there was no disaster plan in place, so if documents were destroyed, they would be impossible to replace.

Once document management software was installed, staff began with a pilot project to scan all personnel files into document management, with plans to eventually expand the project to other administrative areas and school buildings as resources and time allowed. The need for multiple file cabinets was immediately eliminated: staff designed their file structure to include five sub-folders (personnel, payroll, training, insurance and medical) set up so they could place security tags on confidential files. “

And just as important is the peace of mind Briner-Peterson and her staff enjoy knowing Jamestown’s records are finally safe—come what may. “9/11 and Hurricane Katrina just proved the need to be able to continue running a business or government office immediately after a crisis,” she says. “Our largest concern was that we had no disaster plan in place. If water pipes broke or a fire started, we had no ability to recreate documents that could not be easily replaced.”

All of the district’s documents are retrievable through WebLink so that, in case of disaster, district maintenance employees, administrators and local police, fire and emergency personnel can immediately access information. In fact, Briner-Peterson is so confident in ECM that she’s begun moving original hardcopy personnel offsite to the district’s new records storage facility. “Information management is the foundation of our district disaster recovery plan.

“Once you’ve had successes in one department and can prove to others that the system is user-friendly, functional and dependable, you’ll have departments knocking on your door,” she offers. “In our estimation, the best—and most unexpected—benefit of document management has been that we’ve been able to use it for so many things that no one on our selection committee ever could have envisioned.”

Disclaimer: This blog or article is for information purpose only, and should not be treated a professional advise or price protection guarantee. This blog is mainly used for search engine optimization and other commercial purposes and it is advised that readers seek professional consultation in the field of interest for more information.

In Okotoks, AB, Laserfiche document management protects a historic past and provides for a sustainable future

Okotoks Nestled along the Sheep River Valley in the heart of the Alberta Foothills, the town of Okotoks, AB, is the second-fastest growing community in Canada, with a 46 percent growth rate since 2001.

According to Prime Minister Stephen Harper, Okotoks “can fairly call itself the greenest community in Canada, maybe the world,” as it is one of the first municipalities to establish growth targets balancing infrastructure development and environmental conservation. And true to its motto of “Historic Past, Sustainable Future,” Okotoks has received national and international recognition for its environmental initiatives, so it’s no surprise they turned to Laserfiche ECM to reduce paper consumption.

When the Town consolidated three administration buildings into one, the Safety Codes department, which encompasses building inspection services, began investigating scanning solutions. When the Town’s records manager was taking a course at the Southern Alberta Institute of Technology in Calgary, the instructor commented that Laserfiche provided “top-notch products and services with Information management for public and private corporations,” says Rachelle Meredith, corporate records administrator.

After researching Laserfiche, the records manager then invited a representative from Laserfiche reseller IKON Office Solutions to conduct a demonstration. After issuing an RFP, the Town selected Laserfiche, primarily for its document management software functionality, OCR capabilities and the Agenda Manager and WebLink modules.

“We love Records Management Edition’s versatility. Its ease of use was very important to us, both to gain staff buy-in and work effortlessly in our busy environment,” Meredith says.

Initially the Safety Codes assistant and manager began scanning all new building and development permit applications into Laserfiche. These applications often contain more than 300 pages, ranging from architectural drawings for housing and commercial buildings and all their associated electrical and plumbing permits to individual applications for decks and other home additions.

As Okotoks entered into its prime building season and the number of permits submitted began to climb, the effectiveness of implementing Laserfiche became quickly apparent. “The immediate benefits were obvious,” remarks Meredith. “When we saw how we saved time locating current information, we began to realize how Laserfiche would benefit our external customers as the project continued. It was a great motivation to keep going.”

Disclaimer: This blog or article is for information purpose only, and should not be treated a professional advise or price protection guarantee. This blog is mainly used for search engine optimization and other commercial purposes and it is advised that readers seek professional consultation in the field of interest for more information.

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